TESTIMONIALS

Yelp!

Zach and Kevin from Junk Xpress came out this morning in the rain to help remove some things from my place. They did an excellent job and got everything removed in 10-15 minutes.

I also think it is great that Junk Xpress works with local donation centers and family recovery programs so that not all items go straight to the junk yard.

I would highly recommend them for any of your projects. The price is reasonable and you won’t be disappointed with the service.

Jane T. Junk Xpress

These guys were like super heroes! The speed, care, and ease at which they hauled my couches, desks, and even bags of clothing out was unreal! Super fast, got a quote in minutes, they made time for me at the end of the day (gave me a couple of time slots), friendly, professional, fair prices. I have told so many of my friends about them already, but now the Yelp world needs to know. New, small business where the owner Zack, and his colleague, Dre went above and beyond my expectations (the owner works with his guys on the ground)! They will even donate items that you ask them to!! Go with these guys every time!! Oh, and please offer them some water at the bare minimum. These guys are out there working really hard in the hot sun all day! I would 100% use them again and suggest you do too. Wish this company all the success they deserve!

Dan M Junk Xpress

I want to say thank you to Zach and all of the team at Junk Xpress. We had to do a major hall of my dad’s hoarding. My father is a wonderful person – however he would not throw nothing away. The team was amazing. They were responsive, responsible, friendly, thorough, and very professional. They helped haul everything away – and really made an incredible difference in our lives. You really did a great thing Zach!

Appointments were made with ease – everything flowed smoothly. I cannot stress how helpful this company was! I was raised in San Francisco – and now live in New York. We needed this whole to happen last minute and of course I use Yelped as I do in New York  to find companies that could perform the task. Junk Xpress’ stunning reviews are incredibly accurate. Add me to the list of fans. You cannot go wrong with Zach and the team at Junk Xpress!

Paul C. Junk Xpress

GOOGLE REVIEWS!

 

Daniel Levin
Daniel Levin
19:59 28 Sep 19
Incredibly efficient, fast, and friendly. They came to pick up my mattress with limited notice for a competitive price. Appreciate it!read more
Paul Dallman
Paul Dallman
16:27 23 Sep 19
Very nice guys. Quick, affordable and professional. Highly recommend.
Kevin O'Connor
Kevin O'Connor
22:40 13 Sep 19
Working with this company was a breeze. I needed a ton of junk removed from my house and didn't really know what to do. Found junk Xpress and Zack quickly scheduled a next day pickup. Pricing was up front and Zack was super helpful. Can't recommend them highly enough.read more
jackiejax76 .
jackiejax76 .
18:56 12 Aug 19
PLEASE BEWARE!!! Do NOT hire! They are very UNprofessional. Their employee's left items behind at my jobs storage facility where they were hired by one of our tenants to remove the contents of a unit and Junk Xpress guys conveniently left items (a Queen and a Twin Mattress along with the frames). I called this morning and when i called from the business line they did not answer and they did not answer the call from the person who hired them. They did answer my call when I called from my personal phone (kinda suspect, right?). The woman who answered the call used the excuse that the guys who left the items there couldn't take them because their truck was full and they had another job to go to afterwards (??? I guess they don't pick up all the items from the jobs they get paid to do? I looked at my cameras and their truck was half way full but maybe trying to charge extra by saying it was full). Now I know they are aware as she remembers that items were left behind. I called back later to see when they were coming to remove items from facility and again the same woman (I think her name is Annette) answered and said that she tried calling the drivers but they were not answering her calls (*scratching my head* why wouldn't your employee's answer work calls when they were answering calls here in the facility yesterday?). I called back a few more times to get an ETA of what time they would be in to pick up the items but no one answered anymore. At this point, they know the numbers I was calling from (SMH). I work for my business where our customers come first and we resolve or explain any problems but not leave our customers hanging without any type of answers. I know sometimes mistakes are made but they are doing nothing to fix this. I guess they don't care, they already got paid for the job and just don't care anymore. Shame on this company!! It's now the next day and I called back today the same woman answered and when I told her who I was she hung up on me and when I called back, she doesn't pick up all of a sudden (so unprofessional). You don't hang up on someone or cut communication with an issue they made happen. I myself handle the situation head on and give details and help resolve the problem to my customers or make to make them aware we are working on it. I guess their way of handling issues are to just hang up on you when it gets bad or just cut all communication with you if you have an issue otherwise they answer the calls promptly. Hopefully no one runs into issues with them or they will avoid you. I just threw away the flyers I requested from them to refer our customers to their business. I would not refer anyone to this place again. I'll be referring my customers to another junk company and letting them know the way this place works when they ask. They finally sent in a guy in today to remove the items, after having the items for over 2 days.read more
Phillip Leonard
Phillip Leonard
14:29 14 Apr 19
Great to work with. Booked a same day appointment online. Zack called to confirm in a few minutes after and they arrived early! Fair and transparent pricing. In and out quickly. Definitely recommend them over any other junk removal services.read more
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